Customer Support

Your Information Connection...
Helping you better care for your patients

What can we do for you?

Our Customer Support Team of RNs and Biomeds are ready to assist you with product information and your questions about:

  • Technical and Product Assistance
  • Products
    • Usage
    • Description
    • Instructions
    • Expiration Data
    • Indications/Contraindications
  • MRI Information
  • Allergy Information
  • Complaint Reporting
  • Website Support

Contact Us

Phone:
1-877-ETHICON (384-4266)
For Emergency Assistance, Option 4
For Technical Support, Option 3
For Complaint Reporting, Option 5
For Clinical Support, Option 6
For Website Support, Option 7
Email:
customersupport@eesus.jnj.com

Emergency Assistance is available 24 hours a day, 7 days a week.

Quick Links

Standard Business hours:

7:30am to 6:30pm (Eastern Standard Time)

For Pricing and Ordering

Phone: 1-800-255-2500
Website: http://www.commerce.jnjgateway.com


 
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  • This site is published by Ethicon Endo-Surgery, Inc. which is solely responsible for its contents and is intended for U.S. healthcare professionals only.
  • Last updated June 18, 2013. The third-party trademarks used herein are trademarks of their respective owners. Data and usage fees may apply. See your carrier for more information.