Order products

How to order Ethicon products

We understand that no two hospitals are the same and aware of the different systems when it comes to ordering and receiving products. That's why Ethicon and our affiliated companies offers a variety of options for distribution. To learn more about our "Distribution Choice" click here.

Associates who can help

We've put together a team of the highly trained associates who are ready and waiting to support you. They're here to help you every step of the way, always looking for new strategies to support the best outcomes for your hospital, your staff and your patients.

Ready to order?

If you want to order direct, you may order electronically (online) at:

https://us.jjcustomerconnect.com or 1-866-JNJ-GATE (565-4283)

Electronic Data Interchange (EDI)
EDI Helpline: 1-800-262-2888

Or, to place a non-electronic (manual) order, contact Johnson & Johnson Health Care Systems Inc. at 1-800-255-2500 between 8:30am – 9:00pm (Eastern Standard Time) or fax us at 1-732-562-2212.

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